Returns & Exchanges

At POCKET GAMES, we want you to be completely satisfied with your tech purchase, which is why we offer a 30-day return window for all hardware and accessories. Items must be returned in their original packaging with all included components to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack the electronics in their original box, ensuring all cables, manuals, and protective inserts are included.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our technicians inspect the device for functionality, your refund will be processed to your original payment method within 5-7 business days.